Tel-Aide Montréal

Services -

Listening & Phone Support

Target audience -

Adults, Seniors

Language of operation -

French

Mission

Tel-Aide’s mission is to support community mental health through active listening. This is primarily offered via a free, confidential, and anonymous telephone listening service available in both French and English, daily from 7:00 a.m. to 11:00 p.m.

Why Active Listening?

Tel-Aide draws its inspiration from the humanistic psychology of Carl Rogers, who believed that the person best equipped to solve their problems is the person themselves.

Active listening promotes autonomy and self-empowerment, respecting each caller’s abilities and unique reality. The approach is non-directive and grounded in empathy—allowing listeners to support the development, self-worth, and dignity of each individual, in complete confidentiality.

Contact

Member organization

Tel-Aide Montréal

Stay informed and engaged with Montreal’s mental health community.

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